Personal Training: 3 Powerful Ways to Position Yourself as an
Expert
by: Aaron M. Potts, ISSA CFT
Regardless of what profession you are in, it is critical that
people believe that you know what you are talking about! You won't
find very many successful lawyers whose clients never win in court,
or popular doctors whose patients are continually misdiagnosed.
This concept obviously applies to personal trainers as well, and
making sure you are viewed as an expert in your field is as important
as having the knowledge to begin with.
It is helpful to be aware of the simple fact that a person's
perception is their reality, even if that perception is incorrect.
Let's use the example of the doctor in the above paragraph. If
you heard through personal references that Dr. John Smith wasn't
a very good doctor, the chances that you would ever go see Dr.
Smith are pretty slim. However, do you actually know for a fact
that Dr. Smith is a bad doctor? No - you just have the perception
that he is a bad doctor because that is what you heard. Do you
see how your perception is your reality, and how Dr. Smith is
unlikely to be getting any of your business?
Your mission is to make sure that you are always viewed as an
expert in your field! Otherwise you will end up like poor Dr.
Smith, and your list of clients will be short indeed, as will
the life of your business. However, if you have done your job
and created the impression that you are an expert in your field,
then the opposite will hold true. People will have "heard"
that you know what you are talking about, and your reputation
and your business will grow as a result. In order to get to this
desired end result, three effective ways for you to build your
reputation include media exposure, writing books, articles, or
success tips for your field, and approaching any given situation
from a "position of power".
Media Exposure
The most common ways to get viewed as an expert using media exposure
include news programming on television, magazine and newspaper
stories, and radio time. Each of these methods has one thing in
common: mass exposure via a publicly accepted system of obtaining
information.
Consider this point from your own perspective. If you see an
interview on the news, read an article about a company in the
newspaper, or hear about a professional organization on the radio,
your natural instinct is to believe that the company or organization
has a firm grip on the ins and outs of their product or service.
Why do you think that? Is it because the radio program included
a long list of professional references for the company? Is it
because the magazine article listed a passing grade by a professional
review board or other certifying agency qualified to judge the
advertised organization?
The answer to those questions is most likely "no".
Why then do you believe in the company's ability to provide the
product or service that is discussed? The answer is simple: because
you were exposed to the company via a publicly accepted system
of obtaining information. Whether that system was the six o'clock
news, your local daily paper, or your favorite magazine, chances
are that you believed what you read or heard simply because of
WHERE you read or heard it!
Ideally, all consumers - including professionals such as yourself
- would use other additional methods to determine the qualifications
of a company before purchasing their product or service, but in
reality, does that happen very often? No, not really. Most people
believe what they read and what they hear, and as a Fitness Professional,
you can take advantage of that fact. Granted, you should not profess
to be an expert if you aren't, but assuming that you really do
know what you are talking about, use the media to let others know,
too!
Writing Books, Articles, and Success Tips
Comparable to the "expert" status that is afforded
a company based on their mass media exposure, a similar assumed
professional status can be taken on by any company or individual
that publishes written works in their field.
Refer back to the power of the mass media that is referenced
above, and you will see a very similar effect generated by published
works. If someone writes a book, publishes articles, or generates
a regular flow of "success tips" in any given field,
it is automatically assumed by the reader that the author of the
book, article, or success tip knows what they are talking about.
Is it true that the author is an expert in their field just because
they know how to write or type? Of course not! However, the mass
media phenomenon applies to published written works just as much
as it applies to interviews done on the news, in magazines, or
on the radio. The author is assumed to be proficient in the field
that the book, article, or tip discusses, even though there is
rarely indisputable evidence of the writer's expertise included
with the written works.
Again, it is not being suggested that you write books, articles,
or success tips unless you really do hold expert status in your
field. However, since the "assumptions of excellence"
apply as much to the written word as to audio and visual exposure,
take advantage of that fact and write as much and as often as
you can!
As a side note, writing is also an excellent way for you to enhance
your own knowledge in your field. Frequently during the process
of writing a book or article, you are called upon to reference
the sources of your information, and gathering that type of information
expands your own knowledge, as well as your understanding of how
to find information for similar projects in the future.
Assuming a "Position of Power"
Utilizing a "position of power" is one of the most
effective methods of positioning yourself as an expert in your
field. Approaching a situation from a position of power is simply
the art of assuming that whoever you are talking to already perceives
you to be an expert. Remember that a person's perception is their
reality, so as long as the other person believes that you are
an expert, then in their eyes, you are!
For example, let's use the story of a talented personal trainer
who is applying for the position of Director of Fitness Programming
at a small but successful local gym. We will call our imaginary
professional Joe Trainer, and we will say for the record that
Joe does indeed hold an effective track record in the personal
training industry. His clients have benefited from his knowledge
and guidance, and he has successfully changed many people's lives
in a positive manner. However, Joe Trainer has never been a "Director
of Fitness Programming" before. Is he qualified for the job?
Let's review Joe's history. He has worked or worked out in dozens
of gyms over the years. Joe has utilized all manner of fitness
equipment, from paint cans in his garage when he was a teenager,
all the way up through the most modern computerized workout machines
available in some of today's fitness facilities. Joe has put together
hundreds of different workout programs for hundreds of different
people over the years, and we have already determined that his
client track record is excellent. Joe has also been called upon
many times over the years to recommend fitness equipment purchases
to his many clients, including a cost to benefit ratio analysis
(in other words, if the equipment is worth the money). Joe has
also been exposed to many different lines of nutritional supplements,
dietary guidelines, and he has even taken aerobics classes and
yoga from time to time.
Has Joe Trainer ever been a "Director of Fitness Programming"
before? No. However, is Joe Trainer qualified for that position?
Most likely yes! However, now Joe has a dilemma. He has scheduled
an interview with the local gym, he really wants the job, but
he is nervous about the fact that he has never really been a "Director
of Fitness Programming" or a director of anything at all,
for that matter. Joe now has 2 choices.
Choice number one is for Joe to go to the interview, ramble on
uncontrollably about the hundreds of clients that he has successfully
trained, babble about how many different gyms he has been in,
and go into mindless detail about why he thinks Supplement A is
better than Supplement B.
Do you think Joe will get the job? Let's try a different approach.
Joe mentally prepares for the interview by reviewing the many
different ways that his experience will benefit the facility.
He puts together a few examples of how he successfully recommended
or used one type of fitness equipment more effectively than a
different type. Joe puts together mental notes about how aerobics
and group exercise classes have added success to his training
programs over the years, and how incorporating a cross training
approach has kept his clients motivated and continually seeing
results from their training programs.
By this point, Joe's confidence in his ability to be a "Director
of Fitness Programming" has increased, and he honestly believes
that it is not him who is being interviewed, but it is he who
is interviewing the facility. Joe doesn't need this job - he has
proven his ability to make a living as a personal trainer dozens
of times over the years. He is applying for this position because
he believes that he can be a great asset to the facility, and
he wants to expand his experience in the field. In fact, the facility
would be lucky to have him! For that matter, he may already be
considering countering the posted pay scale with an increase if
they want to hire him. After all, he is Joe Trainer, and his success
record speaks for itself!
Now, do you think Joe will get the job? Pretty safe bet.
Is the Joe Trainer in the first example any different than the
Joe Trainer using the second approach? No - we're talking about
the same person. What is different then? Joe's belief in himself
- and more importantly - Joe's ability to show the facility how
they would be missing a great opportunity if they didn't hire
him. It is Joe who is interviewing the facility, not the other
way around. Joe assumed a "Position of Power" before
he even got to his interview. He walked out with a new title and
a nice salary, an increased confidence in his own abilities, and
the opportunity to mold an entire staff of personal trainer into
successful, results-oriented Fitness Professionals!
This same concept can also be applied when negotiating with potential
new clients. Remember that you are the fitness professional. You
are the one with the knowledge and the experience that the client
needs. You are not asking them to be your clients, but rather
you are giving them the opportunity to become your clients.
Conclusion
As you can see, as Fitness Professionals in the ever-growing
field of health and physical fitness, we have many tools at our
disposal when it comes to positioning ourselves as experts. However,
we have an equal amount of responsibility to not utilize these
tools unless we are 100% confident in our status as experts in
our chosen disciplines. Use your knowledge and your tools wisely
and appropriately, and you will see your professional and personal
success grow beyond your wildest dreams!
About The Author
Aaron Potts is the author and creator of The Ultimate Complete
Personal Training Business Kit, a quick-start kit and business
guide for new as well as seasoned fitness professionals. Aaron's
experience as a Fitness Professional has included management positions
with local and nationally known fitness facilities, as well as
in-home and outdoor training with clients from all walks of life.
Find out more about Aaron's programs at http://www.completepersonaltrainingbusiness.com
or his personal training site at http://www.aaronspersonaltraining.com.
info@completepersonaltrainingbusiness.com
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